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Appointment & Gratuity

• Booking by phone or online is preferred
• Purchasing prepaid series package recommended | No expiration date | 100% refund of unused refill
• Credit card payment & Venmo gratuity preferred
• Release non-signature required for credit card slip
• Due to limited capacity and safety regulations, our cancellation policy has been changed to 48 hours' notice to avoid charges. Please kindly give us advance notice if you don't feel well and need to reschedule. Cancellations or reschedules with less than 48-hour notice will incur the full-service fee.

Rescheduling Required if you:

• Are not feeling well
• Have been in close contact with someone who is sick

Limiting Guests in Spa

• Services by appointment only
• No extra guests or children permitted in the spa during your appointment

Arrive 5 to 10 Minutes Prior to Appointment. Upon Arrival:

• Temperature will be taken. Reschedule required if above 100.4°
• Wash hands with soap and water for 20 seconds
• Wash lashes with foam cleanser

Personal Protective Gear

• Clients required to wear mask or face covering of their own (over mouth and nose) entire time they are in the spa
• Guest without mask will be refused service (Disposable masks available at the front desk if needed)
• Unfortunately, these new protocols and safety supplies come with additional costs. As a result, a fee of $4.50 will be charged per client each visit until PPE is no longer required.

Social Distancing at all Times

• Keep 6 feet of distance from other guests and staff, except during service.
• No coat check available. Belongings must be brought with you into the service area.
• No blankets available. Please dress accordingly.

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