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Payment

• A credit card is required at the time of booking to secure your appointment.
• Prepaid refill packages available | No expiration date | 100% refund of unused fills
• Gratuity accepted in cash or Venmo
• In order to keep up with inflation and avoid raising our prices, a $4.50 service fee will be applied to all services ( a $1.50 for wax-only clients)

Cancellation Policy

• If you need to cancel or reschedule an appointment, please provide at least 48 hours’ notice.
• Late cancellations or no-shows will be subject to a fee equal to 100% of the service.
• All cancellations must be done by phone call only. Online bookings cannot be canceled online.
• If you need to change an online booking, please call to cancel before booking another date.

Parking

• Metered parking is available at all spa locations
• Please give yourself plenty of time to find parking and arrive to your scheduled appointment 15 minutes early.
• Please be mindful of tight city parking at our Newbury Street location

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